Right choice for New Car Service


Were you aware of the fact that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Looking for bargains in the end of year car sales or getting your new car ready for the holidays with a service? Here is some sound advice from Will Ferris Auto Repairs in Warrnambool.

Aquisition of a new car is one of the most important investments you are likely to make, so you need to make sure to take care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

Were you aware of the fact that you are free to choose who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Don’t let anyone convince you that you must take the vehicle back to the dealer it was purchased from for service or repairs. Provided the work is implemented to the manfufacturers specifications by a properly trained person and uses suitable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Will Ferris Auto Repairs mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Will Ferris Auto Repairs mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Will Ferris Auto Repairs will also only ever use fluids and lubricants that meet the specifications of the original vehicle manufacturer.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the distinction between manufacturer, statutory and express warranties to avoid making the wrong choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be outweighed by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be on guard for new car dealers who try to sell you extra “express” or “extended” warranties, often for free, when processing the sale of your new car Many of these ‘add-on’ warranties may include quite limiting restrictions or provisions, and are not always what they are cracked up to be. Many times these deals provide a small amount, if any additional benefits beyond the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.

Such deals are very unlikely to highlight the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes a potential increase in distance travelled to get your car serviced or excessive waiting times due to fewer available service locations or mechanics


Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.



Trading Hours: Open Monday to Friday 8:30AM to 5:30PM 

Specialist Car Services